Return & Refund Policy
Return & Refund Policy – Fizzaroo™ Kids Bath Bombs – Colorful Fun Fizzy Bath Time Surprise
Last updated: March 23, 2026
Our return & refund policy at Fizzaroo™ is simple and stress-free. If you're not fully satisfied with your purchase, we're here to help.
1) 30-Day Return Window
You may request a return within 30 days of receiving your order, based on the delivery date shown by the carrier.
2) Return Eligibility (Conditions)
To be eligible for a return:
The item must be unused, unopened, and in original condition
It must be returned in the original packaging (including accessories, inserts, and manuals if applicable)
You must provide proof of purchase (order number or confirmation email)
Non-returnable items (unless damaged or defective):
Items that have been opened or used
Items returned after the return window
Items marked final sale or clearance (if stated at purchase)
Gift cards (if applicable)
Hygiene / Safety Note
For hygiene and safety reasons, bath products are considered personal-use items.
Returns may not be accepted if the product has been opened or used, unless:
The item is defective, or
Returns are required under applicable law
3) How to Start a Return
To request a return, please contact us with:
Your order number
The reason for the return
Photos (if the item is damaged or incorrect)
Important: Do not send items back without contacting us first.
4) Damaged, Defective, or Wrong Item
If your order arrives damaged, defective, or incorrect, contact us within 48 hours of delivery.
Include clear photos of:
The item
The packaging
The shipping label
We will review your case and offer:
A replacement
An exchange
A full refund
5) Refunds (When Approved)
Once we receive and inspect your return, we will notify you of approval or rejection.
If approved:
Your refund will be issued to your original payment method
Processing typically takes 5–10 business days, depending on your bank
Partial Refunds
Partial refunds may apply if:
The item is not in original condition
Parts or accessories are missing
The item shows signs of use or damage not caused during shipping
6) Shipping Costs for Returns
Return shipping costs are the customer’s responsibility, unless the item is defective, damaged, or incorrect
Original shipping fees are non-refundable, except where required by law
If a replacement is issued due to our error, we will cover the shipping costs for the replacement.
7) Exchanges
If you would like a different variant:
Contact us to confirm availability
Exchanges are subject to stock availability
You may be required to return the original item first unless the item is defective.
8) Order Cancellations
If you need to cancel your order, contact us as soon as possible.
If the order has not been processed or shipped, we can cancel and issue a refund
If the order has already been shipped, you must follow the return process after delivery
9) Chargebacks & Disputes
If you have an issue, please contact us first so we can resolve it quickly.
Unresolved chargebacks may:
Delay resolution
Require additional verification
Affect future support
10) EU/EEA/UK Right of Withdrawal (If Applicable)
If you are a consumer in the EU, EEA, or UK, you may have the right to withdraw from your purchase within 14 days of receiving the goods, without providing a reason, subject to legal exceptions.
You must:
Notify us within 14 days of delivery
Return the goods within 14 days after notifying us
11) Contact
To request a return or refund, please contact us:
contact@wellhm.com