Privacy Policy
Privacy Policy — Novosmile™ Instant Fit Dentures – Custom Perfect Smile in Minutes
Last updated: March 23, 2026
This Privacy Policy explains how Novosmile™ ("we", "us", "our") collects, uses, discloses, and protects your personal information. Our Services are powered by Shopify, which enables us to provide secure e-commerce functionality to you.
1) What Personal Information We Collect
We may collect the following categories of personal information:
A) Information You Provide to Us
- Contact details (name, email, phone number, shipping/billing address)
- Order details (items purchased, order history, delivery preferences, communications)
- Account details (if you create an account: login information, preferences)
- Customer support information (messages, feedback, reviews)
B) Information Collected Automatically
When you visit our Services, we may automatically collect:
- Device information (IP address, browser type, device identifiers)
- Usage data (pages viewed, clicks, time spent, referring/exit pages)
- Approximate location (derived from IP)
- Cookies and similar technologies (see Section 6)
C) Information from Third Parties
We may receive information from:
- Shopify and related e-commerce tools (checkout, fraud prevention, analytics)
- Payment processors (payment confirmation and limited details; we do not receive full card numbers)
- Shipping carriers (delivery updates)
- Advertising and analytics partners (campaign performance, attribution)
2) How We Use Your Personal Information
We use your personal information to:
- Provide and operate our Services
- Process orders and communicate with you
- Personalize your experience
- Improve security and prevent fraud
- Send marketing communications where permitted
- Comply with legal obligations (e.g., tax and accounting requirements)
3) Legal Bases (EEA/UK/GDPR, Where Applicable)
Depending on your location, we process your personal information based on:
- Contractual necessity
- Legitimate interests
- Consent
- Legal obligations
The legal basis depends on how and why your data is used.
4) How We Disclose Your Personal Information
We may share your personal information with:
- Shopify and platform providers
- Service providers (payment, shipping, analytics)
- Advertising and marketing partners
- Legal authorities or advisors (if required)
- Third parties in the event of a business transfer
We do not sell personal information in the traditional sense. However, certain data-sharing for advertising may be considered “selling” or “sharing” under some laws (see Section 9).
5) International Data Transfers
Your information may be processed outside your country, including in locations where Shopify or service providers operate.
Where required, we use appropriate safeguards (such as contractual protections) to ensure your data is adequately protected.
6) Cookies & Similar Technologies
We use cookies and similar technologies (such as pixels and tags) to:
- Enable core site functionality
- Remember preferences
- Analyze performance
- Support advertising
You can manage cookies through your browser settings. Disabling cookies may affect site functionality.
7) Data Retention & Security
We retain personal information only as long as necessary to:
- Provide our Services
- Maintain legal and business records
- Resolve disputes
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure.
8) Your Rights & Choices
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion
- Object to or restrict processing
- Request data portability
- Withdraw consent (where applicable)
To exercise your rights, contact us (see Section 12).
Marketing Preferences
You can opt out of marketing emails at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly
9) California / US State Privacy Rights (Where Applicable)
If you are located in certain U.S. states, you may have rights to:
- Know what personal data we collect
- Request deletion
- Opt out of “sale” or “sharing” of personal data
- Limit use of sensitive personal information
To make a request, contact us. We may need to verify your identity.
10) Children's Privacy
Our Services are not intended for children. We do not knowingly collect personal information from children.
11) Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page, and the “Last updated” date will be revised accordingly.
12) Contact
If you have any questions about this Privacy Policy or your data, please contact us: